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Feedback from our customers is very important to us. (Except sometimes during heavy rain, call will go through but actually the other end wouldn’t receive it, not sure what problem exactly it is) Saves me money in general and from where I’m from, cell service is not bad. I clicked on my auto refill plan to check on it and I could not find details of exactly how many mins/data/text other than price and plan.Īnyway, I still like this plan overall despite some flaws in app. On top of free access while using app because (more likely than not you’ll get more people to buy your product anyway), can you show details of the plans the users currently have. And the loading takes very long or doesn’t load at all. The add and buy airtime went missing unless I exit the app and login again.Īlso the loading on my a available text/min/data seems to always not be accurate. Also maybe like give free data access while using the app because I couldn’t buy more data when I’m out of data unless I have WiFi so it’s a huge problem when I’m out and I need data desperately.Īfter I bought mins/data the app brings me back to dashboard but I couldn’t buy more airtime if I want to. The app could be better when it comes to loading. Just needed an available number for emergency use. Have always liked Tracfone because it saves so much money for a student who doesn’t need a lot of text/min. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. Thank you so much for your encouraging feedback and star ratings. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. I can only hope they continue to get even better and thrive! Cause if you TracFone guys are set, then I’m set, too, right? Thanks TracFone! Using TracFone’s “data” internet service while in the car and at those stores that don’t provide internet service may cause difficulties when the signal gets lost, but it gets all figured out in the end, as well as anyone can hope for, that is.įor what you get from TracFone at their price makes me feel great knowing I have such convenience. I depend on the phone’s capabilities and the internet for work picking up batches from InstaCart. Now I am using one of the latest iPhones, 2020 SE model with 64 Gb and the latest tech.
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TracFone took care or me and mailed me a new sim with simple instructions how to get re-activated with my same number. Oops! Explained the situation learning too late what happens when you cross the border with a TracFone and forget to turn it off beforehand. I crossed over the border once and learned I had to replace my sim card. It took awhile, but it worked out in the end. I have worked with their operators to get me back up and going when I was transferring numbers once. I am so pleased with their services recently. Let me tell you something - I have been a loyal TracFone user since 2016. Not a TracFone customer? Switch now! Visit us at for more information Service Cards are sold at over 80,000 retail locations across the United States. Scratch off the gray strip in order to reveal the Service Card PIN. To read the PIN on the TracFone Service Card, simply locate the grey strip on the back of the card. Other features include Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator.Īirtime PINs are located on the back of the TracFone Service Card or on your register receipt. Once logged in, you will be able to see your Service End Date, keep track of your Balance on your home screen, refill your Airtime by selecting Buy Airtime or Add Airtime if you have an Airtime PIN.
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Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a TracFone Account) or you can create an account by selecting Create an Account. Take command of your wireless service, anywhere at any time! The TracFone My Account App lets you manage most aspects of your wireless service right from your phone.
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